Please feel free to contact us for ANY reason. We aim to help you any way we can, and improve our product, service, and presentation in the process.
The previous Howto guides and FAQ can be located in the archive: Howto and FAQ. *A FAQ for the newly released Web.Developer Pro v6 is in progress.
If after purchase you have not received (within 24 hours) an email with a Serial Number / Key for the product, then:
Please email firstname.lastname@example.org directly, wait 24 hours for a reply, and check your Spam folder.
If this still produces no reply, then your mail server/service will not accept devside.net mail at all. Please use a free email service provider (such as Gmail) to send us another email so we can reply and provide you with a serial key (and don't forget to check outside your Inbox in the Spam folder).