Our Guarantee To You
Our Guarantee is simple!
We understand that issues happen, and running a web server can be a difficult task for some. We also understand that this product might not be for everyone.
If at any time within 30 days of purchasing our product, you are unhappy, let us know and you'll receive your money back.
We offer you a FULL 30-day money back guarantee, no questions asked (though feedback is appreciated).
Who this applies to?
Our current policy takes effect from April 17, 2008 and forward, for new purchases of our Web.Developer Server Suite, Professional Edition, v3.00 and above.
Before you request a refund:
If you are having difficulty installing, setting up, or working with our product, let us know, and we'll be happy to assist you any way we can. Technical support is provided via [support (at) devside.net] and our forums. Our FAQ and Common Issues pages can also help.
To requesting a refund:
To request a refund, simply contact us [payments (at) devside.net] within 30 days of your purchase with the details of the transaction and we will refund the purchase price *as soon as we read your email.* All you have to do is say "I'd like a refund."
You can even keep using the product afterwards for as long as you like.
